Carrying and still yielding
A rigid support carries a pipe only as long as the pipe stays in place. If thermal expansion lifts the pipe, the rod hangs slack and the weight shifts to the neighbouring supports or the nearest nozzle. If the pipe moves down, the rigid support becomes a restraint.
A spring hanger solves this with a coil spring: it carries the weight and allows the vertical movement. The price is that the supporting force changes with spring travel – hence the name variable spring hanger.